Ka Yi Lau

Customer Service Supervisor @Pacific Aviation

San Francisco, CA, US
EMAILS
k•••@pacificaviation.com
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2013 — Present

Customer Service Supervisor @Pacific Aviation

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EDUCATION

2008 — 2012

University of California, Santa Cruz

Bachelor of Arts (B.A.), Psychology & Minor in Education

2011 — 2012

The Chinese University of Hong Kong

Social Work

SKILLS

Microsoft OfficeTeam LeadershipDisaster ResponsePsychologyEducationBookkeepingBilingual ProficiencyCpr CertifiedVolunteer ManagementTrainingPublic SpeakingCultural DiversityProgram DevelopmentCommunity OutreachEvent PlanningYouth ProgramsProblem SolvingYouth DevelopmentYouth LeadershipNonprofits

ABOUT KA YI LAU

With over 12 years of professional experience, currently serving as Program Director at the Community Youth Center of San Francisco (CYC), contributing to meaningful youth-focused initiatives. With expertise in community engagement, resiliency, and nonprofit leadership, they support programs that empower underrepresented communities. Their work emphasizes collaboration, inclusion, and injury prevention, reflecting a commitment to fostering growth and well-being. Passionate about creating a positive impact, they bring valuable insights and a results-driven approach to every initiative.

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