Ka Yi Lau

Program Director @ Community Youth Center of San Francisco | Community Engagement, Resiliency

Role
Customer Service Supervisor at Pacific Aviation
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ka Yi Lau

With over 12 years of professional experience, currently serving as Program Director at the Community Youth Center of San Francisco (CYC), contributing to meaningful youth-focused initiatives. With expertise in community engagement, resiliency, and nonprofit leadership, they support programs that empower underrepresented communities. Their work emphasizes collaboration, inclusion, and injury prevention, reflecting a commitment to fostering growth and well-being. Passionate about creating a positive impact, they bring valuable insights and a results-driven approach to every initiative.

Experience

  1. Customer Service Supervisor

    Pacific Aviation

    Jul 2013 — Present

Education

  • University of California, Santa Cruz

    Bachelor of Arts (B.A.), Psychology & Minor in Education

    2008 — 2012

  • The Chinese University of Hong Kong

    Social Work

    2011 — 2012

Skills

  • Microsoft Office
  • Team Leadership
  • Disaster Response
  • Psychology
  • Education
  • Bookkeeping
  • Bilingual Proficiency
  • Cpr Certified
  • Volunteer Management
  • Training
  • Public Speaking
  • Cultural Diversity
  • Program Development
  • Community Outreach
  • Event Planning
  • Youth Programs
  • Problem Solving
  • Youth Development
  • Youth Leadership
  • Nonprofits

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Ka Yi Lau — Customer Service Supervisor at Pacific Aviation in San Francisco, CA, US | Unifers