Kay Hadley

WORK HISTORY

EDUCATION

SKILLS

ABOUT KAY HADLEY

I’m a Certified AI Consultant, Advanced Scrum Master, and Program & Project Management leader with 10+ years of experience helping organizations deliver results across finance, healthcare, consulting, operations, and enterprise IT.I help teams modernize with clarity, adopt responsibly, and strengthen performance without losing the human experience.What I’ve Delivered-Improved sprint predictability by 35% and reduced delivery bottlenecks by 40% through disciplined Agile execution and workflow clarity-Led enterprise initiatives with 95% on-time delivery and 98% client satisfaction across regulated and complex environments-Expanded healthcare provider networks by 20% and increased provider satisfaction by 35% through partnership, communication, and process optimization-Reduced operational escalations by 40% through targeted process improvement, training, and transparency-Strengthened executive decision-making by cutting reporting cycles 30–50% using dashboards, KPIs, and insight-driven deliveryWhat I’m focused on now:As an AI Consultant, Scrum Master, and Project Management leader, I’m expanding into Agentic AI helping organizations apply intelligent systems to augment human work, enhance safety and decision-making, and build workforce readiness for the future of work through responsible, human-centered adoption.My leadership is rooted in servant leadership, transparency, and uplift. I believe AI works best when people are prepared, supported, and empowered.If you’re navigating Agile transformation, AI adoption, intelligent workflows, or workforce readiness, let’s connect.