Kayevon Serna
Senior Living Consultant | DHA Candidate
- Role
- Senior Living Consultant at Neighborly Senior Placement
- Location
- Concord, CA, US
- LinkedIn followers
- 500 followers
About Kayevon Serna
As a Senior Living Consultant at Neighborly Senior Placement, I help seniors and their…
Experience
Senior Living Consultant
Oct 2024 — Present · Contra Costa County, CA, US
Provide personalized senior placement services to families navigating transitions into assisted living, memory care, board and care homes, and skilled nursing facilities. • Conduct comprehensive assessments of seniors’ medical, cognitive, financial, and social needs to match them with the most appropriate care settings. • Act as a liaison between families, healthcare professionals, and senior communities to ensure seamless and compassionate transitions. • Collaborate closely with case managers, social workers, home health agencies, and rehabilitation centers to support discharge planning and reduce hospital readmissions. • Offer crisis intervention and decision-making support during emotionally charged situations, helping families understand their options and make informed choices under pressure. • Maintain strong community partnerships and conduct outreach to educate the public and professionals about long-term care options and resources. • Advocate for seniors’ dignity, safety, and quality of life throughout every stage of the placement process.
Education
California State University-East Bay
Bachelor’s Degree
2011 — 2013
Capella University
Doctor's Degree
2019 — 2026
California State University-East Bay
Master’s Degree
2014 — 2016
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