Kaydia Benjamin

Customer Success Manager @Jackson Business Funding & Consulting

Atlanta, GA, US

At Jackson Business Funding & Consulting, I help entrepreneurs and business owners access the capital, clients, and operational clarity they need to grow with confidence. I lead client engagement and growth strategy initiatives—bridging lead generation, funding readiness, and systemized support to turn interest into action and relationships into long-term partnerships.• Serve as a primary point of contact for prospective and existing clients, guiding them through funding processes, onboarding, and customized service delivery• Facilitate business funding by ensuring document collection, application accuracy, and strong lender-client communication• Support lead buyers by delivering high-quality lead packages, coordinating follow-up strategies, and offering data-backed recommendations• Build and maintain CRM systems that organize pipeline stages, improve team workflows, and enhance the overall client journey• Lead outreach and partnership-building efforts through curated events, networking initiatives, and personalized relationship management• Collect feedback and testimonials to continuously improve service quality and enhance brand trust across digital platformsThis role combines strategic thinking with day-to-day execution—supporting businesses as they move from idea to infrastructure and from cash flow gaps to scalable growth.

Georgia State University

Bachelor of Business Administration - BBA