Kaycel Echegoyen

About Kaycel Echegoyen

I have a strong background in sales, with 7 years of experience in U.S. telecommunications, covering both B2C and B2B accounts; managing the transition from outbound calls to inbound calls. Throughout my career, I have coherently overseen sales constructively. I provided support from pre-sales to post-sales to guarantee customer satisfaction.All my experiences professionally are aligned with sales. During those times I have honed my skills, multi-tasking, value of patience, and being a team player. I\'m a person who can adapt to a fast-paced environment. I am flexible, quick to learn new skills, and eager to learn from others. With these experiences, I excel in product sales (wireline, wireless, cybersecurity, etc.), account management, and customer service-related concerns.In addition, I have extensive knowledge of various software tools such as Salesforce CRM system, Microsoft Office, UCaaS, 8x8, Avant, and RingCentral. My aptitude extends to transferring knowledge and skills to newer team members, helping and assisting them with the product knowledge and process within the company that works for me. Right now I am up for a more significant challenge.My expertise can be an asset to a team I join and share valuable contributions.

Experience

1. Sales Administrator

   Emapta Global

   Jan 2025 — Present · Quezon City, PH

Education

• Datamex Institute of Computer Technology

  Bachelor of Science in Information Technology

• AMA University

  Bachelor of Science in Information Technology