Kay Vines
Supporting teachers and students through Ed Tech 👩🏽💻 | Customer Success Manager | Former Educator 🍎 | K-12 Advocate
- Role
- Customer Success Manager at Brisk Teaching
- Location
- Johnson City, TN, US
- LinkedIn followers
- 500 followers
About Kay Vines
Energetic and innovative professional with a passion for exploring new possibilities…
Experience
Customer Success Manager
Jul 2025 — Present · San Francisco, CA, US
Developed and implemented scalable onboarding and engagement processes for over 250 customers, enhancing user experience. • Managed a $1M book of business, focusing on customer renewals and satisfaction. • Acted as a marketing liaison, ensuring alignment between customer needs and product offerings.
Education
Delta State University
Bachelor of Science (B.S.), Secondary Education and Teaching
2004 — 2008
American Public University
Master of Arts (M.A.), Instructional Leadership
2014 — 2019
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