Kay Harman
Program Director @AXA XL
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WORK HISTORY
Program Director @AXA XL
London, GB
SKILLS
ABOUT KAY HARMAN
During a career of over 20 years as a operations and change leader, I have acquired an outstanding reputation for my ability to drive improvements in overall business performance through both business and IT change whilst ensuring the continued management of day-to-day business operations.Effectively combining commercial acumen, outstanding people skills and strong technical skills, I specialise in the design and implementation of improved systems, controls and processes that have helped to increase profitability, productivity and performance whilst simultaneously driving down costs. Passionate about ensuring that a business provides a consistently high quality service, I utilise my exceptional communication skills to develop strong relationships with clients, gaining a full understanding of their unique requirements and tailoring services accordingly. I am inspired most when given the opportunity to work in dynamic, fast paced environments where every day presents me with new challenges to contend with. I demand excellence of myself and my teams and am widely regarded for my motivational and inspirational leadership style used to great effect in maintaining high levels of morale, motivation and performance even in situations of intense pressure.
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