Jeff Kawasugi
Post-Purchase, Omnichannel and Last Mile Product Management
- Role
- Senior Director of Product Management at Shipt
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Jeff Kawasugi
I orchestrate a complex ecosystem of technology, facilities, humans and machinery to fulfill and deliver goods directly to a retailer’s customers. As a last mile product owner and strategist, I am responsible for the roadmap and tactical execution of solutions that produce ecommerce success through a company’s omni channel footprint.I believe post-purchase logistics are a key extension of a company’s brand and as important to a company’s success as its marketing and revenue generating channels. If done right, ecommerce fulfillment is a frictionless experience and a cost-effective scaling mechanism. Without oversight, innovation and strategic direction, a last mile supply chain can be an expensive liability to a retailer’s brand and bottom line.I’ve worked with multiple companies focused on direct to consumer fulfillment, last mile delivery and omni channel ecommerce, finding a sweet spot between technology and operations. My role today is a problem solver and a sustainable solution builder for companies looking to innovate, using timeless and proven principles. The leaders I’ve worked with value my subject matter expertise, tactical experience and collaborative energy to bridge engineering, operations and customer experience to get things done.
Experience
Senior Director of Product Management
Jun 2020 — Present · San Francisco, CA, US
Product Owner and Strategist for Last Mile Delivery at Shipt, a subsidiary of Target Corp. I am building solutions for a nationwide network of sortation centers, stores and hubs that enable store to door fulfillment for major retailers.
Education
Lewis & Clark Law School
J.D., Law
University of Southern California
B.S., Business
Skills
- Supply Chain Management
- Product Management
- Warehouse Management
- E-Commerce
- Logistics
- Inventory Management
- 3pl
- Early-Stage Startups
- Order Management
- Order Fulfillment
- Ecommerce Fulfillment
- Multi Channel Distribution
- Supply Chain Strategy
- Direct to Consumer
- International Logistics
- Cross-Channel
- Same Day Service
- Pos
- Agile Methodologies
- Omni Channel
- Integration
- Management Consulting
- Operating Systems
- Strategy
- Start-Ups
- Case Management
- Business Development
- Cross-Functional Team Leadership
- Strategic Planning
- Project Management
- Salesforce
- Descartes
- Sterling
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