Kawarpreet Singh Oberoi
Airport Manager @Air India Limited
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WORK HISTORY
Airport Manager @Air India Limited
Mumbai, IN
Airport Manager | Aviation Operations | Customer Experience | Team LeadershipExperienced aviation professional with over 16 years of progressive experience in airport operations, airline management, and customer service excellence across leading airlines. Currently serving as an Airport Manager, responsible for overseeing end-to-end airport operations, ensuring operational efficiency, regulatory compliance, and delivery of world-class passenger experience.Proven expertise in managing multi-functional teams, coordinating with airport authorities, ground handling agencies, and regulatory stakeholders to maintain seamless flight operations while upholding the highest safety and service standards. Adept at handling operational disruptions, crisis management, and real-time decision making in a dynamic airport environment.Core Competencies:• Airport Operations Management• Airline & Ground Operations Coordination• Customer Experience & Service Excellence• Crisis & Irregular Operations Management• Regulatory Compliance & Safety Standards• Team Leadership & Staff Development• Stakeholder & Public Relations Management
ABOUT KAWARPREET SINGH OBEROI
Seasoned aviation professional with over 16 years of experience in managing airport operations and customer service across leading airlines. Began career as a Customer Service Agent and progressively advanced to Duty Manager ( Jet Airways ) Airport Operations, followed by key roles with Vistara, and currently serving as Associate Manager – Air India at Mumbai Airport.Demonstrated expertise in delivering exceptional customer experience, public relations, and team leadership, with a strong focus on on-time performance, operational efficiency, and service excellence. Skilled in planning and organizing special events, overseeing service quality, and driving smooth day-to-day operations to ensure high standards of reliability and passenger satisfaction.
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