Kawaldeep Singh

Leading the QA practice || Helping organisations find the right mix of automation, \"AI\" and functional testing || Reviving the lost art of investigative exploratory testing

Role
Qa Practice Lead at Novo
Location
New Delhi, DL, IN
LinkedIn followers
500 followers

About Kawaldeep Singh

A dedicated test automation and validations enthusiast, I possess extensive experience in…

Experience

  1. Qa Practice Lead

    Novo

    Jun 2021 — Present · Gurugram, IN

    Reporting directly to the Director of Engineering, I successfully established the QA practice from the ground up. This involved developing a robust automation framework, building and scaling a cross-functional QA team, and implementing end-to-end QA processes. To drive continuous improvement, I also introduced measurable quality KPIs.I regularly analyze these metrics to make strategic decisions that enhance software quality, and I share QA metrics and insights with executive leadership to ensure alignment with business goals.Furthermore, I manage performance and appraisals across the QA practice by setting clear goals and expectations and developing personalized career growth plans tailored to each team member’s strengths and aspirations.I also oversee the budgeting for the QA function to ensure optimal resource allocation. Additionally, I built observability and monitoring dashboards to track QA effectiveness across the organization, improve visibility across teams, and support data-driven decision-making.Testing in the banking and fintech domain is particularly critical due to regulatory requirements, high customer expectations, and the need for unwavering reliability. I have implemented agile and effective testing practices with a focus on shorter feedback cycles, ensuring rapid delivery without compromising quality. This is achieved through the use of appropriate tools, testing methods, multi-layered automated pipelines, and now MCPs.In addition to my core QA responsibilities, I also track product ratings across app stores and monitor customer feedback. This allows us to improve our testing process, identify pain points early, enhance user satisfaction, and maintain strong brand positioning in the highly competitive fintech landscape.

Education

  • Nagpur University

    B.E

  • Saint Francis De'Sales High School

    S.S.C

Skills

  • Pre-Sales
  • Mobile Applications
  • Quality Assurance
  • Android Application Testing
  • Manual Testing
  • Qtp
  • Xml
  • J2me
  • Mobile Test Automation Using Seetest / Zap Fix
  • Software Configuration Management
  • Agile Methodologies
  • Test Planning
  • Test Cases
  • Functional Testing
  • Requirements Analysis
  • Test Effort Estimation
  • Blackberry Application Testing
  • Sql
  • Test Automation
  • Web Services
  • Mobile Testing
  • Android
  • Hp Qtp
  • Mobile Devices
  • Iphone Application Testing
  • Testing

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Kawaldeep Singh — Qa Practice Lead at Novo in New Delhi, DL, IN | Unifers