Kawalpreet Kaur
Business Development Manager @Sme Solutions Advisory Llp
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WORK HISTORY
Business Development Manager @Sme Solutions Advisory Llp
Ludhiana, IN
EDUCATION
B.C.M School Basant City Ludhiana
Intermediate, 63.8%
BCM School Basant City Ludhiana
Marticulation, 7.2/10
Lovely Professional University
Integrated BBA MBA, HR and Marketing
ABOUT KAWALPREET KAUR
Capable Associate Programe Manager with 4yrs experience has enhanced communicational skills with negotiation in certain roles and responsibilities. Handled customer\'s queries through chat, email as well over call. From understanding the requirements of queries raised to provide the best response to customer is the work process which have followed till now. Retaining customer with better alternative. Provided training to new joines. Motivating them from initial step to achieve maximum with focused upon goals. Worked with collections team, Recovering NPA accounts and settlements. Closing higher DPD loans with foreclosure. Keeping a track of loan book of the customers. Actively hands on multiple CRMS Leadsquared, Salesforce, Zoho Desk, Zoho CRM, Neodove
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