Kavya Upadhyay
Operations Advisor @South West Water
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WORK HISTORY
Operations Advisor @South West Water
Oversee day-to-day service operations, ensuring smooth delivery of water and wastewater services while maintaining compliance with industry regulations and company standards.• Collaborate with cross-functional teams to investigate and resolve operational issues, streamline workflows, and improve the overall efficiency of service delivery.• Contribute to process improvement initiatives, supporting projects aimed at enhancing customer experience, strengthening compliance, and driving operational excellence.
EDUCATION
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology - BTech, Electronics and Communications Engineering
University of Exeter
Masters in Management, Business Administration and Management, General
ABOUT KAVYA UPADHYAY
Driven by a passion for innovation and excellence, I am an MSc Management student at the University of Exeter, combining a strong academic foundation with a practical background in Electronics and Communication. With three years of diverse experience in IT operations, my journey includes impactful roles at industry leaders like American Express and HCL Technologies. During this time, I honed my problem-solving skills, enhanced operational efficiency, and delivered value in dynamic, client-focused environments. Passionate about bridging the gap between technology and management, I thrive on analytical thinking, innovative problem-solving, and strategic execution.
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