Kavya Rao

Business Analyst @Pfizer

Collaborated with global pharmacovigilance teams in an Agile environment (Scrum, Kanban) to streamline drug safety reportingand compliance processes, enhancing operational efficiency by 30% through requirements gathering, stakeholder management,and acting as a subject matter expert on regulatory data requirements.• Utilized JIRA and Confluence for sprint planning, backlog management, and documentation tracking, ensuring 99% traceability ofbusiness requirements throughout the SDLC project lifecycle.• Conducted comprehensive business process re-engineering (BPR) sessions, gap analysis, SWOT analysis, and root cause analysisto optimize clinical data workflows, reducing manual effort in regulatory reporting by 40% and providing actionablerecommendations for process improvement.• Authored 10+ BRDs, FSDs, use cases, user stories, and user manuals that defined business rules and system requirements for theDrug Safety and Clinical Reporting System, ensuring 100% alignment with regulatory standards like FDA and EMA.• Designed and maintained 5+ interactive Tableau and Power BI dashboards for data visualization and real-time data analysis onadverse event trends, improving decision-making speed for safety and compliance teams by 40%.• Supported functional testing, regression testing, and UAT coordination by preparing test scenarios, test cases, and validating dataaccuracy, ensuring system compliance with FDA and EMA standards.• Conducted detailed API analysis and validation using Postman on over 20 endpoints, ensuring secure integration between internalsystems and external regulatory platforms with 99% data accuracy, including XML/JSONdata mapping.• Delivered interactive business presentations, requirement walkthroughs, and stakeholder engagement sessions to seniorstakeholders, effectively communicating project milestones, compliance KPIs, and data-driven insights.