Kavya Lankalapalli
Servicenow admin/Developer || CSA ||CIS-ITSM ||CAD.Monitoring Tools admin( Nagios, Datadog, OEM, Apica)
- Role
- Senior System Associate at Infosys
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Kavya Lankalapalli
ServiceNow Certifications Mainline Certifications:1. Certified System Administrator2. Certified Application developer3. Certified Implementation Specialist- IT Service ManagementMicro-Certification1. Micro-Certification-Welcome to ServiceNow2. Micro- Certification-Flow Designer3. Micro-Certification- ATF (Automated Test Framework)4. Micro- Certification- Performance Analytics5. Micro- Certification- Predictive Intelligence6. Micro- Certification- Virtual Agent7. Micro- Certification- Integration Hub8. Micro-Certification- Service Portal9. Micro- Certification- Citizen Developer Application creator10. Micro - Certification-Agile and Test Management ImplementationServiceNow Experience: 3 Years
Experience
Senior System Associate
Apr 2025 — Present · Hyderabad, IN
GE Appliances:Delivered IT infrastructure monitoring and support for GE Appliances, ensuring system reliability and operational efficiency.Key contributions include:Proactive Monitoring & Incident Resolution - Managed alerts and health checks using Nagios, Oracle Enterprise Manager (OEM), and Apica, reducing downtime and improving system performance.Server Lifecycle Management - Executed onboarding, decommissioning, and cleanup activities,maintaining compliance and optimizing resources.ITSM & Automation - Leveraged ServiceNow for ticket handling and explored automation tools to streamline workflows.Cross-Team Collaboration - Provided clear communication and audit trails, enabling faster resolution and stakeholder confidence.Skills: IT Infrastructure | System Monitoring | ServiceNow | Nagios | OEM | Apica | Incident Management |Automation Tools
Education
Krishna University, Machhlipattanam
Bsc(Computers)- Mathametics chemistry computers science , Computers
2018 — 2021
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.