Kavya Kalangi
ServiceNow | ServiceNow Admin | ITSM | Javascript | ServiceNow Scripting | CSA | Client Scripts | Server Scripts | Flow Designer
- Role
- Analyst Iii Infrastructure Services at DXC Technology
- Location
- Vijayawada, AP, IN
- LinkedIn followers
- 500 followers
About Kavya Kalangi
Experience on working ServiceNow development including UI Policies, UI actions, Client scripts, Business rules, Script includes, import sets, Update set & other tools. Created & tested catalog items & automated them using workflows or flow designers for approvals & access. Follow agile/scrum methodology to perform & deliver assigned development work. Worked on VA, ACL\'s, Survey\'s. Good knowledge on email notifications & outages. Customized many ITSM process which involves incident, knowledge, problem, change management. Developed Agile2.0 application & worked on stories & release management flows. Experience in debugging scripts & troubleshooting to find root cause of any kind of issue. ITSM, Catalog creation, service management, knowledge management, Reports, Working on Scoped Application Development, REST API\'s, Automated Test Framework (ATF), ITSM modules.
Experience
Analyst Iii Infrastructure Services
Sep 2022 — Present · Bengaluru, IN
ServiceNow Admin with 3+ years Experience in ITSM Module, Experience in Service Catalog, Having Experience in Client Scripts, Server Scripts, Flow Designer
Education
Narayana junior college Vijayawada
Intermediate
2016 — 2018
Andhra Loyola college Vijayawada
B.sc
2019 — 2022
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