Kavya Chava
Business Analyst @Ameriprise Financial Services, LLC
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WORK HISTORY
Business Analyst @Ameriprise Financial Services, LLC
Minneapolis, MN, US
As a Business Analyst at Ameriprise Financial, I support investment and mortgage product initiatives — working across finance, commercial banking, and personal banking to bridge the gap between business stakeholders and development teams.I manage requirements across 5+ concurrent initiatives at various SDLC stages, writing BRDs, functional specs, and use case diagrams that serve as the primary reference for development. I own the JIRA backlog end-to-end — crafting user stories with clear acceptance criteria, running grooming sessions, and tracking bugs through to closure within two-week sprints.As the Scrum lead for a 10-person cross-functional team, I facilitate all ceremonies — sprint planning, daily standups, reviews, and retrospectives — and make it a point to surface blockers early before they affect delivery timelines.On the traceability side, I built and maintain an RTM across six workstreams, ensuring every requirement has a corresponding test case and delivered feature. At UAT sign-off, there were zero open traceability gaps. I also run GAP analysis at two points in the project lifecycle and have caught 15+ edge cases before they reached production.For reporting, I use SQL to query and validate data and build Tableau dashboards for executive stakeholders. I\'ve also configured JIRA workflows and automation rules so the team has real-time visibility without manual status reporting.One initiative I\'m particularly proud of: rolling out a standardized stakeholder interview checklist that cut requirement clarification cycles by 30% — simple in concept, but it saved the team hours every sprint.
EDUCATION
Saint Louis University
Master's Degree, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
ABOUT KAVYA CHAVA
Business Analyst with 3+ years of experience working at the intersection of business and technology — helping teams in Healthcare and Financial Services turn complex requirements into products that actually get built right.I bridge business and technology — translating stakeholder needs into precise requirements that development teams can execute on. With experience across Healthcare and Financial Services, I bring a consistent delivery mindset: clear documentation, airtight traceability, and proactive risk communication at every stage of the SDLC.At Ameriprise Financial, I support investment and mortgage product initiatives across finance, commercial banking, and personal banking — managing requirements for 5+ concurrent initiatives, leading Scrum ceremonies for a 10-person cross-functional team, and owning the JIRA backlog end-to-end. I\'ve cut requirement clarification cycles by 30% and consistently closed UAT with zero traceability gaps.Before that, at ITC Infotech, I worked on a healthcare insurance platform covering member eligibility, claims adjudication, and provider enrollment — ensuring full HIPAA EDI 837/835 and Medicaid compliance throughout. I led JAD sessions with clinicians and compliance officers, resolved 20+ EDI transaction discrepancies, and maintained a data dictionary across 80+ fields used by QA through every testing cycle.On the technical side, I work regularly with SQL, Tableau, JIRA, Confluence, MS Visio, and Excel — and I\'m comfortable moving between Agile Scrum and Waterfall depending on what the project needs.Open to Business Analyst, Data Analyst, and Product Analyst opportunities within enterprise, healthcare, financial services, and technology-driven organizations.
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