Kavvampelli Pooja
Senior Systems Engineer @Infosys
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WORK HISTORY
Senior Systems Engineer @Infosys
Hyderabad, IN
Client: NovartisProject: Salesforce Data Backup & Integration (OwnBackup)• Worked on Salesforce-based data protection and recovery using OwnBackup.• Designed API integrations between Salesforce and external systems for secure data transfer.• Enhanced automation, backup accuracy, and performance optimization for large-scale environments.• Collaborated with cross-functional teams, ensuring data compliance and system reliability.• Reduced data retrieval time by 45% through optimized backup scheduling.
EDUCATION
RAJIV GANDHI UNIVERSITY OF KNOWLEDGE TECHNOLOGIES, BASAR
Bachelor's degree, ECE
ABOUT KAVVAMPELLI POOJA
Salesforce Developer with 3+ years of experience delivering scalable CRM solutions across Service Cloud for global pharma clients. Skilled in automation (Flows, Process Builder), Apex, SOQL, case management, data migrations, dashboards, and OwnBackup. Experienced in managing configurations for 30+ global business units and aligning Salesforce capabilities with business goals to enhance efficiency and user experience.
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