Kavitha T
- Role
- Engineering Support Manager at Microsoft
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Kavitha T
Overall work experience is about 19 years in the ITES Industry. With a keen eye for…
Experience
Engineering Support Manager
Jan 2020 — Present
People manager, managing a team of engineers who support SQL Server, AI & Machine Learning, Devices and IoT during India & EMEA hours. Encourage engineers to learn continuously providing positive environment ensuring best in class customer experience. Responsible for service delivery, Technical readiness, Hiring, staffing, and scheduling.
Skills
- Itil
- Vendor Management
- Management
- Strategy
- Crm
- Cross-Functional Team Leadership
- Business Process Outsourcing (Bpo)
- Business Process Improvement
- Service Delivery
- Process Improvement
- Outsourcing
- IT Service Management
- Team Management
- Business Analysis
- Program Management
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