Kavitha S
Learning and Development Lead at Flipkart
- Role
- Learning and Development Lead at Flipkart
- Location
- Kollam, KL, IN
- LinkedIn followers
- 500 followers
About Kavitha S
I am a passionate and results-driven Learning & Development professional with over 8 years of experience across talent development, education administration, and customer experience enhancement. Currently serving as the Lead Customer Experience Coach (L&D Lead) at Flipkart, I specialize in designing and delivering impactful training programs that drive operational excellence and employee growth.My expertise lies in:1. End-to-end L&D strategy development for frontline, mid-level, and leadership roles2. Behavioral and functional training facilitation3. Learning Needs Analysis (TNA) based on performance metrics and business goals4. Content creation and digital learning deployment via Learning Management Systems (LMS)5. Stakeholder collaboration with HR, Operations, and Compliance to align learning with key business milestones6. Coaching and mentoring facilitators to create a strong, scalable learning cultureBefore transitioning into L&D, I built a solid foundation in HR operations, training administration, and academic management—managing compliance, assessments, and cross-functional coordination. 🟢 Certified in Train the Trainer (BODHIH, 2024) and Google Data Analytics 🟢 Published researcher with experience in scientific writing and data interpretation 🟢 Known for a data-driven approach, adaptability, and strong interpersonal skillsI’m actively looking to connect with L&D leaders, HR strategists, and organizations that value continuous learning, innovation, and measurable impact.
Experience
Learning and Development Lead
Feb 2021 — Present · Kerala, IN
Education
Kerala Agricultural University, Thrissur
Master of Business Administration (MBA), Human Resources Management
2014 — 2016
Amrita School of Biotechnology
Bachelor's degree, Microbiology, General
2011 — 2014
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