Kavita Jagasia

Global Program Manager @BCD Travel

Toronto, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Sep 2010 — Present

Global Program Manager @BCD Travel

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Responsible for the overall ownership of the client relationship acting as key contact for the customer. Accountable for client retention and satisfaction, account profitability and any contract renewals, sharing industry knowledge, participating in business planning and program reviews.

EDUCATION

N/A

Delhi University

SKILLS

ManagementStrategic PlanningTime ManagementCrmContract NegotiationCreative and Collaborative Problem SolvingAccount ManagementAnalysisAdaptationCommunicationSalesProven Interpersonal SkillsCustomer RetentionExcellent Verbal and Written Communication SkillsSolution SellingBusiness PlanningAnalytical SkillsPublic SpeakingHighly AdaptableRelationship ManagementLeadershipCredit CardsBusiness TravelAbility to Manage Multiple PrioritiesAnalytical Abilities

ABOUT KAVITA JAGASIA

Experienced relationship manager focused on managing, retaining and entrenching large and global Commercial Card and Business Travel clients. Accomplished in negotiating contracts, building strong partnerships including utilizing consultative and problem solving skills to enhance customer experience and shareholder value. Interested in pursuing a career in relationship management in Payment Solutions and Financial sector. Specialties: Relationship Management• New Account Implementation • Problem Solving • Contract Negotiation • Account Development and Mentoring

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