Kavita Murali
Service Delivery and Operations - Application Production Support - Deutsche Bank
- Role
- Assistant Vice President at 德意志银行
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Kavita Murali
Working as an Assistant Vice President in service delivery and operations phase with a…
Experience
Assistant Vice President
Jan 2015 — Present · IN
As a Production Application Support member, I am involved in the following: · Provide front office support to traders.· Handled various deployment activities.· Keeping the application up and running 27*7.· Geneos database and server configurations so that the error alerting is efficient.· Handled Server migrations.· Knowledge transfer to newly joined team members.· Improvements in BAU activities, automation of reports.· Proactive approach in owning, troubleshooting and resolving high priority issues.· Resolving queries/incidents without affecting and breaching the SLA.· Sending out communications to all stake holders during application outages.· Mentoring a newly joined resource.· Taking active participation in release activities which leads to enhancement of the applications I support.· Maintaining production website of Autobahn through Open text content management system. As a DR SPOC, I am involved in the following: · Planning and preparations of Disaster Recovery activities of Autobahn applications.· Setting up calls with stake holders and ITAO\'s for discussions and approvals.· Following the structured procedures for carrying out the activities.· Received appreciations from business for successful and systematic completion of all the location\'s DR activity.· Keeping the clients and business informed about the progress of DR activity.
Education
Yashodham High School and junior college
Hsc, Science
2006 — 2008
Patkar college
Bachelor's degree, Information Technology
2008 — 2011
Yashodham High School
Ssc
2005 — 2006
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