Kavish Sehgal
Business & Integration Arch Associate Manager @Accenture UK & Ireland
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WORK HISTORY
Business & Integration Arch Associate Manager @Accenture UK & Ireland
In this capacity I took on broader responsibility for the overall delivery direction, managing a larger set of stakeholder relationships and providing more senior oversight across the team.
EDUCATION
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Bachelor of Technology (B.Tech.), Computer Engineering
SKILLS
ABOUT KAVISH SEHGAL
I help businesses transform how they sell, serve, and engage with customers using Salesforce and AI. Over 14 years I\'ve worked across sales, service, and financial services, and I now lead AI initiatives for Cognizant\'s CX CRM practice across EMEA, provide architecture consulting across multiple client projects, and contribute to pre-sales across specific industries.A big part of my focus right now is helping organisations move from AI curiosity to AI reality. That means getting into the detail with clients, understanding where AI can genuinely change how their teams work, and then designing something that actually gets used. I work across Agentforce, Einstein, and hyperproductivity tooling, and I\'ve seen first hand how the right AI implementation can shift the way a business operates, not just add a layer of technology on top of existing problems.On the Agentforce side I\'m deeply involved in designing autonomous agent solutions for clients across EMEA. This is still a space where most businesses are figuring out where to start, and I spend a lot of time helping them cut through the noise and focus on use cases that deliver real value quickly. Whether that\'s an AI agent handling customer queries, supporting sales teams in real time, or automating complex back office processes, the goal is always the same: make it work for the people using it.Beyond Agentforce I work across the full Salesforce ecosystem. Sales Cloud, Service Cloud, Financial Services Cloud, MuleSoft, Marketing Cloud, and Commerce. I get involved early in client conversations, help shape the right solution, and stay close enough to delivery to make sure what gets built matches what was promised.I also lead AI enablement inside Cognizant, helping our own consultants and architects understand and confidently advise on Agentforce and Einstein. Getting our teams sharp on AI is just as important as getting clients there.I\'m at my best when I\'m working on problems that actually matter to a business, not just ticking boxes on a delivery plan. If you\'re thinking about what AI and Salesforce could do for your organisation, or you\'re already on that journey and want a different perspective, I\'d love to connect.
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