Kaveri Singh
(Internal & External) Customer Experience Specialist || Human Resources || Learning & Development || Training || Employee Relations || Service Management || Professional
- Role
- Human Resources Business Partner at Accurate Background
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Kaveri Singh
Customer Experience (Internal - Employees & Stakeholders, External - Customers, Vendors & Community) is the key for organizational development. My focus and everyday fuel is to enrich it; by creating an environment of transparent communication and ease. Education & Experience is a fusion of Human Resources, Learning & Development & Hospitality.*Strong background in -Culture Management -Customer Success -Employee Experience -Learning & Development -Training -HR Center of Excellence -HR Operations -Disability & Leave Services -Recruitment -Program Management -Sales. Strategic Partner to cross-functional teams like Business Ops, HR Ops, Onboarding, Payroll Support, Exit, Internal Transfers, ACES, Data Analytics, Retail Sales Ops, External Vendors; to provide customer focus, world class experience.I\'ve been lucky to have got opportunities of working abroad and in India. Being a pivotal force in Multi National and National companies in driving HR, L&D Operations, committed to enhance customer, employee experience and operational efficiency, by creating scalable, impactful frameworks.My roles in my previous companies has led to the broad expertise in designing and implementing strategies that streamline processes and drive meaningful learning solutions, aligned with organisational goals.If we may summarize, we could say that I am a leader who combines operational excellence, with a passion for people.*Proficient in Learning Management System & HR tools: Cornerstone, Disprz, Mobile Learning, E-Learning, Canva, ADP, ICIMS, Salesforce, Peoplestrong, People Portal, MyTime, Quality Analytics, Hire, PeopleSoft.
Experience
Human Resources Business Partner
Jan 2025 — Present · Mumbai, IN
Education
Julien Day School
High School
La Martiniere for Girls Kolkata
Middle School Diploma
Edinburgh Napier University
B.A.(Hons.) International Hospitality & Services Management
2006 — 2009
Skills
- Management
- Pre-Opening
- Strategy
- E-Commerce
- Pre-Sales
- Hospitality
- Training
- Retail
- Negotiation
- Personal Counselling
- Cross-Functional Coordination
- Inventory Management
- Hotel Management
- Public Speaking
- Long-Term Vision
- Social Media
- Team Management
- Event Management
- Event Planning
- People Management
- Service Management
- Hospitality Industry
- Hospitality Management
- Financial Analysis
- Frugality
- Customer Service
- Microsoft Office
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