Kaustubh Bendarkar
Technical Support Engineer
- Role
- Technical Process Specialist at Infosys BPM
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Kaustubh Bendarkar
Experienced Technical Support Engineer. Providing complete technical support to clients over the call and Email/Tickets. Work closely with users, onsite support and other support groups to ensure continuous system availability and timely resolution. OU, Group and User creation and access management. Providing NTFS permissions. Generating reports and performing daily health checks. Creating Shared Mailbox, Distribution list and manage permissions for the same on Office 365. Checking mail flow and logs to find the root cause of issues reported. Monitor backup logs and resolve the issues with back up jobs. Create/Modify call flow as per requirement from Soft Phone Administrator application.
Experience
Technical Process Specialist
Jun 2023 — Present · Pune, IN
Education
Pune university
Bachelor of Engineering - BE, Electronics and telecommunication
2013 — 2017
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