Kaustav Kumar

Sr Vendor Associate at Amazon || Data Governance || Power BI || Operations

Role
Sr Vendor Associate at Amazon
Location
Kolkata, IN
LinkedIn followers
500 followers

About Kaustav Kumar

I am a Vendor Support Associate at Amazon, specializing in operations (80%) and customer…

Experience

  1. Sr Vendor Associate

    Amazon

    Feb 2024 — Present

    As a Vendor Associate at Amazon, I specialize in providing operational support to vendors enrolled in the invite-only Vendor Central program. My role focuses on troubleshooting and resolving issues across key areas, ensuring a seamless experience for vendors and driving operational excellence.Key Responsibilities1. Detail Page TroubleshootingResolve issues related to product detail pages, such as incorrect product information, missing images, or incomplete details.Collaborate with internal teams to maintain accurate and high-quality product listings.2. Purchase Order (PO) ManagementAddress discrepancies in POs, such as incorrect quantities, pricing errors, or delivery issues.3. Agreement and ContractTroubleshoot issues related to agreements, including pricing terms and payment discrepancies.4. Account ManagementMonitor vendor performance and provide actionable insights to enhance their operational efficiency.

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Kaustav Kumar — Sr Vendor Associate at Amazon in Kolkata, IN | Unifers