Kaustav Shome
Business Consultant @Tata Consultancy Services
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WORK HISTORY
Business Consultant @Tata Consultancy Services
Riyadh, SA
EDUCATION
Institute Of Engineering and Management
Bachelor of Technology - BTech
ABOUT KAUSTAV SHOME
I am a competent Field Service Management (FSM) Certified and Practitioner Consultant with over 8+ years of experience specially in FSM Suite software. As a member of the FSM Consulting team, I have engaged in many initiatives with multinational clients in full life cycle implementation. As a result, I have developed expertise with diversified resources and technology and have had the ability to work in a dynamic team environment with business leaders, stakeholders, product owners, integration partners. Extensive experience in driving a digital transformation project.Over the years, I have applied my professional experience knowledge and analytical skills to solve challenges to guide projects to accomplish objectives to deliver technology-driven solutions to streamline processes and reduce costs across industries. I have an established record of consistency, timely execution and fulfilling customer requirements as a management consultant and with a strong problem solving skills and ready to face any challenges. Specialized in:Field Service Management : IFS, PSO, Service Management, Oracle Cloud, ServiceNow-• Business Analysis & Consulting • Solution Designing• Client Engagement• Go to Market Strategy• Business RFP/Pre-sales • Data Migration• Configuration & Customizations• Integration Framework• Cloud Service Management.
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