Kaustav Das
- Role
- Operations Manager, Outbound (New Site Launch) at Chewy
- Location
- State College, PA, US
- LinkedIn followers
- 500 followers
About Kaustav Das
Experienced Operation Manager (and Mechanical Engineer) with a demonstrated history of…
Experience
Operations Manager, Outbound (New Site Launch)
Aug 2020 — Present
Guided a team of four managers and a team of 170 team members through a glidepath of improvement in fulfilment center’s hourly throughput from an average of 35 to an average of 58 within six months, improving outbound department’s shipping capacity by 65% by implementing lean thinking and theory of constraints. • Steered the on-time-shipping (OTS) performance from a weekly average of 84% to 99+% in two months by standardizing OTS cadence and OTS checklist across the 2nd generation (2G) network of the organization • Adorned the quality SME role to reduce the building’s outbound DPMO from to 4500 and damaged concession DPMO from 0.47 to 0.4, by rolling out cloud-based tracker and pareto dashboard for quality. • Led the outbound team comprising peer operations managers and area managers in launching flow cadence in the 2G fulfillment set-up, partnering with systems, capacity, and analytics team: Created VBE based tools to guide flow and decision making is daily supply chain management within outbound dynamics, facilitating ‘on time ship’ goal and the ramp up to the target rate of throughput within 4 weeks
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