Kaustav Das

Head - Customer Success at Highbar Technocrat Ltd

Role
Head of Customer Success at Highbar Technocrat | SAP Gold Partner
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Kaustav Das

I am currently heading the IT Application Delivery for HCC Group companies at Highbar Technologies and have total experience of more than 18 years with 10 years of focused experience in various IT applications and 8 years of domain experience in L&T-ECC Division. I have been an integral part of India’s first comprehensive SAP ERP implementation in the Infrastructure industry from its initiation to implementation, through stabilization and ensuring ROI. My aim is to add quantum value to Business through effective use of Information Technology.Key achievements : 1) Core Team member of India’s first comprehensive SAP ERP implementation in Infrastructure Industry [Year : 2006, 1100 + Users, Recognized by SAP as a successful Business Transformation Case Study, Winner of SAP ACE award in 2007 & SAP Demo Jam award in 2008 ]2.Delivery Manager for “Construction specific Project Budget solution in SAP ERP” [Winner of SAP ACE award in 2008]3.Delivery Manager for “ Supplier collaboration portal on SAP NW Platform” [2008]4.Delivery Manager of first comprehensive SAP CRM implementation in Indian Construction Sector [Winner of SAP ACE award in 2011]5.Delivery Manager for “SAP ESS/MSS (Employee Portal) implementation” [2014]6.Delivery Manager for “Implementation of Microsoft CRM Lead Management system & Migration of Sales Cycle from 4 to 11.[2014]7. Delivery Manager for “ SAP Migration from ECC 5.0 to ECC 6 Ehp 7 ][2015]8. Head of the SAP Customer Centre of Expertise (CCOE) at HCC Group co [ benchmarked by SAP as amongst the top 10% of all CCOE certified customers globally ]

Experience

  1. Head of Customer Success

    Highbar Technocrat | SAP Gold Partner

    Jul 2025 — Present

Education

  • IIT Bombay - Shailesh J. Mehta School of Management

    Master of Business Administration (M.B.A.), Management (Spl. in Finance)

    2002 — 2005

  • St. Xaviers College. Kolkata

    High School

    1991 — 1993

  • IIEST, Shibpur

    Bachelor’s Degree, Civil Engg

    1993 — 1997

Skills

  • Sap R/3
  • Sap Ps
  • Sap Erp
  • Mis
  • Business Development
  • Materials Management
  • Procurement
  • Requirements Analysis
  • Sap Implementation
  • Strategy
  • Sap Mm
  • Management
  • Team Management
  • Data Migration
  • Business Objects
  • Microsoft Project
  • Sap Sd
  • Sdlc
  • Solution Architecture
  • IT Strategy
  • Program Management
  • Sap Bi
  • Applications Delivery
  • IT Operations
  • Customer Relationship Management (Crm)
  • Pre-Sales
  • Sap Crm
  • IT Service Management
  • Sap
  • Change Management
  • Enterprise Software
  • Project Management
  • Consulting
  • Ms Project
  • Software Project Management
  • Abap
  • Crm
  • Sap Bw
  • Integration
  • Project Delivery

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Kaustav Das — Head of Customer Success at Highbar Technocrat | SAP Gold Partner in Mumbai, MH, IN | Unifers