Kaushik Sunkara
Program Manager @Santander
Milton Keynes, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2016 — Present
Program Manager @Santander
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London, GB
As part of the Structural Reform team, I have been tasked to manage the programme of work required to comply with the legislation and regulatory rules. My key responsibility to define the Target Operating Model, in line with the legislation and regulatory rules on the ring-fencing of banks (Banking Reform), which involved a full scale structural overhaul of Santander UK’s operating model and legal structures.
SKILLS
Operations ManagementPerformance ManagementCall CenterProject PlanningService DeliveryProject ManagementCall CentersCommunicationBpoManagementEmployee EngagementCustomer ExperienceTeam ManagementContact CentersTeam LeadershipBusiness Process ImprovementChange ManagementOutsourcingStrategyProcess Improvement
ABOUT KAUSHIK SUNKARA
I have 16+ years of work experience which includes Operations Management, Client Service…
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