Kaushik Sundaram
Vice President - Global Operations @Believe
Signup · Get unlimited contacts
WORK HISTORY
Vice President - Global Operations @Believe
Mumbai, IN
As Vice President of Operations, I lead the strategic and operational functions across Believe, Ishtar, TuneCore, Sentric Music, and associated entities. My role encompasses end-to-end oversight of content management, rights operations, catalog development, DSP partnerships, and financial processes, with a team exceeding 140 professionals.Key highlights include:Strategic Leadership & Organizational Growth: Spearheading team expansion, capacity planning, and process optimization to support rapid business growth and ensure operational excellence across multiple geographies and functions.End-to-End Content & Rights Management: Ensuring seamless content ingestion, quality control, timely delivery on DSP platforms, and rigorous rights management, including infringement mitigation and compliance adherence.DSP & Partner Ecosystem: Building and nurturing strategic relationships with Indian DSPs and telecom providers, enhancing metadata, delivery, and revenue cycles, while maintaining top-tier partner status.Financial & Operational Excellence: Overseeing budgeting, cost control, and revenue assurance workflows, including royalty payments, reporting, and compliance, to ensure transparency and maximize revenue streams.Customer Experience & Support: Driving high standards in artist support, SLA adherence, and issue resolution, especially for TuneCore’s artist community, with a focus on 24/7 operational support and stakeholder engagement.Cross-Functional Collaboration: Partnering with product, legal, finance, and technology teams to align operational goals with strategic initiatives, ensuring agility and responsiveness in a dynamic industry.Looking ahead, my focus remains on scaling operations, enhancing partner relationships, and delivering innovative solutions that support our artists, labels, and business growth objectives.
EDUCATION
Alliance University
Master of Business Administration - MBA, Finance
Paris School of Business
Master of Business Administration (M.B.A.), International Finance
Tirpude Institute of Management Education, Civil Lines
Bachelor of Commerce - BCom, Computer Applications
Kendriya Vidyalaya
High School, Commerce
SKILLS
ABOUT KAUSHIK SUNDARAM
As the Vice President of Operations at Believe, a global digital music company, I leverage my 12+ years of experience in the music industry to manage large-scale operations, platform integrations, and product development strategy centrally. I have a proven track record of collaborating with multi-cultural partners across Europe, US and APAC, as well as building and leading highly efficient teams.I joined Believe\'s headquarters as content operations administrator for India based in Paris in 2014, and since then I have grown the business operations to a large brand positioning in the music sector, not only in India but also in neighboring countries. I have also been involved in a pilot team for digital distribution, streamlining the operational process with efficiency and effectiveness. I currently lead a team of 170+ members, ensuring a smooth onboarding process, excellent service, and monthly KPI achievement for the artists and labels with the services provided to them. I also manage the top accounts and maintain strong relationships with major music platforms such as Apple, Spotify, Amazon etc. to name a few. My core objective is to create smooth operations for viable businesses and establish efficient distribution processes that would help differentiate, define, and grow the sector.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.