Kaushik Mandal

About Kaushik Mandal

As a Senior Portfolio & Program Management Executive with over 25 years of experience in the Banking & Financial Services industry, I bring a wealth of expertise in Cards, Merchant Acquiring, Risk Platforms, and Retail Banking. Throughout my career, I have successfully led cross-functional teams in executing high-impact strategies and driving innovation, resulting in improved profitability, enhanced market share, and optimized banking experiences for customers.I specialize in the integration of technology solutions and transformation initiatives, leveraging Agile/DevOps methodologies to enhance efficiency and deliver consistent results. My strategic planning and portfolio management skills have enabled me to effectively navigate complex regulatory environments, manage comprehensive budgets, and oversee vendor relationships. Additionally, my proficiency in risk and issue management has proven essential in maintaining compliance and mitigating potential disruptions.At Axis Bank, I currently oversee the Merchant Acquiring portfolio and lead initiatives in Transit Cards and Risk Platforms. My role involves driving application stability, enhancing customer experiences, and managing vendor relationships with major card schemes including Rupay, Visa, Mastercard, and Amex. My previous roles at Barclays, Steria, and IBM have further broadened my expertise in financial operations, P&L management, and service gateway management, equipping me with the skills necessary to excel in dynamic, technology-driven environments.I am passionate about fostering customer-centric approaches and implementing technology-driven solutions that elevate the banking experience. Let\'s connect to discuss how I can leverage my background to drive transformation and growth in the financial services sector.

Experience

1. Delivery Lead - Tech New & Amended Product Approval (Napa)

   Barclays

   Mar 2025 — Present

Education

• Indian Institute of Technology, Kharagpur

  Bachelors of Technology (Electronics & Electrical Communication Engineering)

Skills

• Service Management
• Pre-Sales
• Project Delivery
• Software Development
• Prince2
• Risk Management
• Project Management
• Sdlc
• Transition Management
• Requirements Analysis
• Project Governance
• Service Delivery
• Global Delivery
• IT Strategy
• Business Intelligence
• Vendor Management
• Resource Management
• IT Service Management
• Management
• Change Management
• Software Project Management