Kaushik Krishnakumar

SaaS | Team Lead, Customer Success | MVP (Most Valued Player) Award Winner | Replicon | Deltek

Role
Team Lead, Customer Success at Deltek
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Kaushik Krishnakumar

SaaS Senior Customer Success Manager - MVP award Winner who has been involved in the entire post sales cycle from Customer onboarding, implementation, Go Live and customer engagement internationally with the Rest of the World(ROW) region. Championed the restructuring and relaunch of a cloud-based SaaS digital product to retain and grow the customer portfolio whilst providing excellence in customer success and value delivery. Excellent team player and communicator with an eye for detail and problem solving.I love selling brands and Products. From Graymatter’s Airport BI, Fusion Charts, WiseFly was exciting. But now, Here I am in Replicon | Deltek successfully scaling up Businesses with 4.3% positive growth, reducing Churn and expanding Horizons across the World. This is how I sum up my job. I put the customer at the centre of all that I do. My gut instinct is good but I seek data for my decisions. Build trust with clients to help their brands skyrocket. New wins, New Business!Feel free to reach out to me as I help businesses leaders increase profit with accurate time tracking. Lets Talk - k••••••••@replicon.com

Experience

  1. Team Lead, Customer Success

    Deltek

    Jul 2025 — Present · Bengaluru, IN

Education

  • GSS Institute of TechnologyVishweshwaraya Technological University

    Bachelor, Engineering; Computer Science And Engineering

    2006 — 2010

  • International School of Management Excellence

    Post Graduate Program, Management; Major; Marketing

    2010 — 2011

  • International School of Management and Excellence

    Be, Computer Science,Marketing

    2010 — 2011

Skills

  • Sales Management
  • Market Research
  • Organisational Skills
  • Business Strategy
  • New Business Development
  • Team Building
  • Problem Solving
  • Business Planning
  • Marketing Strategy
  • E-Commerce
  • Key Account Management
  • Team Leadership
  • Marketing
  • Marketing Research
  • Management Consulting
  • Leadership Skills
  • Leadership
  • Competitive Analysis
  • Employee Relations
  • Teamwork
  • Team Management
  • Business Development
  • Negotiation
  • Proposal Writing
  • Business Intelligence
  • Lead Generation

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Kaushik Krishnakumar — Team Lead, Customer Success at Deltek in Bengaluru, KA, IN | Unifers