Kaushik Hazari

About Kaushik Hazari

My passion is in leading an organization and managing strategic programs/projects to deliver world-class products. My definition of world-class Mfg, Support, and Quality is supporting the customers to achieve the full benefit of using and delivering the product with the best quality and Total Customer Experience (TCE).I am a seasoned product support and manufacturing quality manager with leadership experience ranging from optimizing and delivering front-line support to building back-line and sustaining support operations in consumer, SMB, and Enterprise businesses as well as working with manufacturing, using lean six sigma methodologies, to deliver the products and manage the strategic projects with world class quality. Expertise in Employee Growth and Development, Project Management, Product Mfg, Support Innovations, Support Strategies, Product Quality and Reliability Management, Process Management and KPIs, Customer Satisfaction and Loyalty in SaaS, Consumer and Commercial PCs, Printers, and Servers Mfg. businesses.Highly experienced in Technical Consumer and Commercial Product/ Process Support Management and Manufacturing includes people, program, and project management with proven experience in Hardware and Software Product Support Engineering, Total Customer Experience and Quality (TCE & Q) including data analysis/metrics, Manufacturing/Supply Chain, Product Repairs and Refurbishments/Reverse Logistics, R&D, Information Technology, and Distribution Organizations.

Experience

1. Director, Npi Manufacturing Engineering

   Hyve Solutions

   Aug 2022 — Present · San Francisco, CA, US

   In partnership with customers, Hyve leverages deep-seated industry experience and strong vendor partnerships to design and deliver purpose-built server, storage, and networking solutions to meet datacenter demands for today and beyond.Leading the NPI Manufacturing Engineering organization for the Americas consisting of 50+ associates and growing of Process/Manufacturing engineering leaders, Program Managers, QA, and an NPI Factory team

Education

• Chabot College

  Associate of Arts - AA, Electronic Technology

• San José State University

  Bachelor of Science - BS, Industrial Technology

Skills

• Integration
• Metrics
• Business Process Improvement
• Quality Management
• Agile Methodologies
• Product Development
• Lean Manufacturing
• Management
• Project Management
• Agile Leadership
• Analysis
• Enterprise Software
• Crm
• Outsourcing Management
• Technical Support
• Software Development
• Program Management
• Business Process
• Testing
• Customer Satisfaction
• Six Sigma
• Outsourcing
• Internet of Things
• Iso Standards
• Saas
• Agile Project Management
• Product Management
• Offshore Operations
• Yellow Belt
• Team Leadership
• Leadership
• Cross-Functional Team Leadership
• Strategy
• E-Commerce
• Process Improvement
• Manufacturing
• Networking
• Iso 9001
• Cloud Computing
• Vendor Management