Kaushik Bose
Manager Quality Improvement and Analytics @411 Locals
Bhubaneshwar, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2022 — Present
Manager Quality Improvement and Analytics @411 Locals
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Las Vegas, NV, US
EDUCATION
N/A
Annamalai University
Bachelor of Business Administration - BBA, Business Administration, Management and Operations
2006
Annamalai University
B.B.A/ B.M.S
2003 — 2006
Annamalai University
B.B.A, Bachelor of Business Administration
SKILLS
CrmSix SigmaQuality AssuranceService DeliveryLeadershipOutsourcingTransition ManagementOffshoringProcess ManagementOperations ManagementQuality ManagementCall CentersTeam ManagementKaizenProcess ImprovementProcess DefinitionCall CenterMisVendor ManagementAnalysisCustomer Relationship Management (Crm)BpoTeam LeadershipChange ManagementManagement Information Systems (Mis)
ABOUT KAUSHIK BOSE
Key Skills - LSS, Quality Management Systems, CAPA, Audit, SOP Creation & implementation, Team Management, DMAIC, Control Tower, Customer Experience, Stakeholder Management Certified Skills - LSS, Kaizen, Selenium WebDriver
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