Kaushal Ojha
Training and Transactional Quality (T&TQ) Expert
- Role
- Senior Quality Analyst at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Kaushal Ojha
Proven work experience in Training/Quality and Operation.Track record in designing and executing successful training programsFamiliarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)Excellent communication and leadership skillsAbility to plan, multi-task and manage time effectivelyStrong writing and record keeping ability for reports and training manualsGood computer and database skills
Experience
Senior Quality Analyst
Jan 2023 — Present · IN
Review, validate and ensure timely delivery and accuracy of reports prepared by Quality Analysts. Responsible for developing and ensuring integrity and consistency of set Quality processes/procedures applicable to the accounts being handled. Responsible for leading and championing quality deliverables and initiatives. Creates and reviews Audit capacity plan for all deals supported to ensure that each team is working within the agreed recovery. Ensure balance and equal distribution of evaluation targets to his / her staff. Manage internal and external audits with processes and controls in place. Conduct monthly coaching and performance feedback to their direct reports.
Education
Allahabad Bank
Bachelor of Engineering
Sam Higginbottom University of Agriculture, Technology And Sciences (SHUATS)
Bachelor of Engineering - BE, Electrical and Electronics Engineering
2010 — 2014
Skills
- Content Delivery
- Client Relations
- Management
- Technical Support
- Team Motivation
- Training
- Team Leadership
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.