Kauna West
Business Central Support Consultant @Columbus
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WORK HISTORY
Business Central Support Consultant @Columbus
Investigate and troubleshoot system errors, data inconsistencies, and process breakdowns to ensure smooth business operations.Collaborate with developers and third-party partners to resolve complex issues involving integrations.Support lead consultants on projects by assisting with requirement gathering, documentation, and responding to functional queries.Document and manage support tickets, ensuring timely updates and clear communication with stakeholders.Assist with system configuration, testing, and validation.Maintain internal documentation and knowledge base articles to support recurring issues and solutions.
EDUCATION
Dynamics 365 Academy
Master in Dynamics 365 Business Central , Information Technology
University of Port Harcourt
Master of Science - MS, Petroleum geoscience
Nasarawa state university, keffi
Bsc, Geology and mining
ABOUT KAUNA WEST
Professional Summary Completed training from Dynamics 365 Academy and also passed the Business Central Certification exam. • 6 Months of Consulting experience in Microsoft Dynamics 365 Business Central. Worked with the Dynamics Academy as Support Executive. • I have experience in D365BC application areas like Purchase, Sales, Cash & Bank, Inventory, Fixed Assets & Company configuration and setup. • Have provided training to users. • Having experience in creation of new company & provided support to customer for Business Central related issues. • Looking for a job as Junior Functional Consultant.Teachable, flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
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