Kaulin Shyam

Community Manager at Greytip | Ex- Google - Ex - GBS

Role
Community Manager at greytHR
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Kaulin Shyam

Results-driven Community Manager with 12+ years of experience in building, scaling, and…

Experience

  1. Community Manager

    greytHR

    Jul 2022 — Present · Bengaluru, IN

    Engage with Community members daily via online forums to resolve issues and ensure questions get answered Implement programs that connect customers and help them learn from one another. Implement programs to encourage member-to-member and member-to-employee engagement and identify and nurture internal and external community champions Publish news items to community and social channels Build out community content and communications to educate community members and encourage new product adoption Ensure community content remains current, summarize discussion threads and ensure that site search returns current, relevant results Post messages with the aim of getting customers to talk to each other.(This will be measured through qualitative data, such as sentiment and the level or quality of engagement.) Manage members, moderation, spam prevention, and terms of use policies Moderate online and offline conversations within our community to promote brand continuity and engagement with customers. Build programs to leverage the community for internal communication, particularly within the sales organization

Education

  • JAGSoM - Jagdish Sheth School of Management

    PGDM, Marketing & Finance

    2011 — 2013

  • Kendriya Vidyalaya

    School , 10th

    1996 — 2006

  • SBRR MAHAJANA FIRST GRADE COLLEGE

    BACHELOR OF BUSINESS MANAGEMENT, FINANCE

    2008 — 2011

  • Kendriya Vidyalaya (CBSE)

    Commerce

    2006 — 2008

Skills

  • Team Leadership
  • Online Advertising
  • Campaign Strategies
  • Marketing Communications
  • Affiliate Marketing
  • Community Management
  • Customer Relationship Management (Crm)
  • New Business Development
  • Business Strategy
  • Online Campaign Management
  • Management
  • Email Marketing
  • Brand Management
  • Marketing Strategy
  • Business-to-Business (B2b)
  • Team Involvement
  • Marketing
  • Teamwork
  • Team Management
  • Leadership
  • Creative Direction
  • Crm
  • Benefits Negotiation
  • Smart Worker
  • Campaign Management
  • Business Development
  • Digital Marketing
  • B2b

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Kaulin Shyam — Community Manager at greytHR in Bengaluru, KA, IN | Unifers