Katy R.
Building community and helping learners become lifelong advocates and superfans of globally beloved brands
- Role
- Head of Community at Duolingo
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Katy R.
Community and events leader w 15 yrs of experience building global programs that strengthen brand trust, deepen customer connection, and drive long-term engagement. I currently serve as Head of Community at Duolingo, where I focus on scaling community strategy and programs that support our hundreds of millions of learners worldwide.Previously, I led high-impact events and experiences spanning live and pre-produced conferences, product launch moments, experiential activations, and digital broadcast productions. I’m known for translating big-picture strategy into operationally excellent, creative execution. I originally joined Duolingo in 2018 through the community team, and am proud to return to my roots to lead the next phase of community growth.
Experience
Head of Community
Dec 2025 — Present · Seattle, WA, US
Community at its core is about trust, loyalty, and connection and a brand is only as strong as its community. At Duolingo I.• Define the community strategy, goals, and KPIs for engagement, contributor growth, sentiment, and moderation effectiveness• Build and scale moderator enablement programs, community governance, and operational processes• Develop programming and rituals that increase positive participation and reduce friction in community spaces• Partner closely with Product, Support, and Social, and Comms to strengthen feedback loops, turning community insights into action that improves the learner experience
Education
UMass Boston
International Business Administration
2004 — 2005
Universidad Autónoma del Estado de Hidalgo
Spanish
2001 — 2002
Sonoma State University
Sociology, Ethnic, Cultural Minority, Gender, and Group Studies
2002 — 2006
Skills
- Corporate Communications
- Public Speaking
- SEO
- Content Management
- Brand Development
- Sem
- Event Planning
- Marketing Communications
- Strategic Communications
- Email Marketing
- Spanish
- Digital Marketing
- Editing
- Online Advertising
- Volunteer Management
- Advertising
- Public Relations
- Media Relations
- Adobe Creative Suite
- Social Media Marketing
- Online Marketing
- Press Releases
- Digital Media
- Publicity
- Social Networking
- Social Media Measurement
- Writing
- Account Management
- Non-Profits
- Copywriting
- Leadership
- Community Management
- Newsletters
- Social Media
- Blogging
- Media Planning
- Web Analytics
- Integrated Marketing
- New Media
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