Katy L.
Mediator @NYC Civilian Complaint Review Board (CCRB)
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WORK HISTORY
Mediator @NYC Civilian Complaint Review Board (CCRB)
New York, NY, US
Leveraged high attention to detail and analytical skills to evaluate and identify underlying interests while providing innovative solutions to remove barriers to resolution.• Evaluated and investigated root causes and procedural dynamics that give rise to conflicts while practicing neutrality to facilitate effective dialogue and empower parties.• Proactively provided feedback on the process to my supervisors based on patterns identified across mediations; maintained strict confidentiality standards, whether mediating in person or virtually.
EDUCATION
Columbia College Chicago
Bachelor of Arts - BA, Television Writing & Producing
University of Chicago
Attended as Student-At-Large
Columbia University
Master of Science - MS, Negotiation and Conflict Resolution
SKILLS
ABOUT KATY L.
As a dynamic professional, I deliver a combination of experience in operations and mediation, including strategy development, relationship building, mediation, and conflict resolution. I am adept at analyzing the root causes and dynamics of conflict and transforming disputes through reasoned and resourceful interventions. Currently serving as a mediator at the New York Civilian Complaint Review Board and Center for Conflict Resolution, I conduct mediations for a variety of cases, including eviction, stalking-no-contact, small claims, neighbor, fee disputes, family, and juvenile. Here, I guide parties through distinctions between the jurisdiction of board mediations.Areas of expertise include:• Mediation Services• Conflict Management• Case Management• Relationship BuildingI strive to leverage constructive communication, ethical understanding, cultural awareness and sensitivity to resolve conflicts in ways that are favorable for all parties. Let’s connect!
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