Katyayni Pandey
Engineer Trainee @HCLTech
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WORK HISTORY
Engineer Trainee @HCLTech
Lucknow, IN
EDUCATION
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology - BTech
SHAMBHUNATH INSTITUTE OF ENGG AND TECHNOLOGY , ALLAHABAD
Bachelor of Technology - BTech
ABOUT KATYAYNI PANDEY
About Me:I’m a dedicated Technical Support Engineer at Citrix (part of Cloud Software Group), with a passion for solving complex IT challenges and ensuring seamless customer experiences. With hands-on expertise in virtualization technologies, cloud solutions, and enterprise IT environments, I work directly with clients to diagnose issues, provide timely solutions, and deliver high-impact support.My role allows me to bridge technical knowledge with real-world problem-solving, supporting Citrix products such as Virtual Apps and Desktops and cloud-based infrastructure. I thrive in fast-paced environments and take pride in being a reliable resource for both customers and internal teams.Core Competencies:• Citrix Virtualization & Networking Solutions• Cloud Services & Hybrid Deployments• Technical Troubleshooting • Customer Relationship Management• Knowledge Base Contribution & Continuous LearningI’m always looking to grow in my career, expand my technical skill set, and contribute to building robust IT ecosystems for enterprise clients.Let’s connect!
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