Katya Jablonska
Senior Design Researcher @Lloyds Banking Group
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WORK HISTORY
Senior Design Researcher @Lloyds Banking Group
London, GB
EDUCATION
University of Nottingham
MSc, Human-Computer Interaction
Birkbeck, University of London
BSc (Hons), Psychology, 2.1
Birkbeck, University of London
Certificate, Mathematics, Distinction
ABOUT KATYA JABLONSKA
Researcher with a background in Psychology and Human-Computer Interaction (HCI), skilled in generative and evaluative research methods, strategy development and service design. With over 8 years of professional UX practice, my experience includes working across product innovation, service design, and digital transformation. I have collaborated on designing complex systems, websites, wearables, VR, and mobile applications – managing projects and conducting user research at all phases of a product development cycle. Specialities: HCI, behavioural and cognitive psychology, service design, workflow mapping, ethnographic research, usability testing, interviews, surveys, card sorting, diary studies, physiological sensors, analytics data, and statistical data analysis. Interests: digital cities, fintech, healthcare, IoT, circular economy, etc
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