Catherine Katya Kowal

About Catherine Katya Kowal

I earned a degree in Politics from SUNY College at Potsdam and have built a versatile career across account management, financial operations, program and product management, customer service, human resources, and office leadership. This breadth of experience has strengthened my ability to manage complex workflows, support teams, and deliver strong client and operational outcomes.Based in Rochester, NY, I enjoy golfing, volunteering, engaging with the local Ukrainian community, and exploring new destinations both in the U.S. and abroad. I am willing to relocate to Sarasota County, FL.As Director of Account Management, I have over 1.5 years of experience dedicated to fostering client relationships, ensuring seamless technology implementation, and providing ongoing support. Expertise in customer relationship management (CRM) and supply chain management enables the team to deliver results that prioritize customer success and satisfaction. With over a decade of experience in trade compliance, international sales, and operational management, my work has focused on ensuring compliance with U.S. and international regulations. My leadership, operational expertise, and focus on compliance continue to deliver results in healthcare technology.I also have over twenty years of experience in hospitality - bartending, bar managing, serving, event managing, and coordinating social events for a non-profit organization.

Experience

1. Senior Consultant

   Towpath Group International, Llc

   May 2023 — Present · Rochester, NY, US

   Currently working on a per diem basis based on need and my availability.Trade Compliance Professional with over ten years of experience in import and export compliance, management, supply chain, customer support, and international sales. Developed, designed, and implemented the international compliance program for a Rochester, NY high technology manufacturer. Worked regularly with multiple offshore manufacturers, suppliers, and vendors, customs brokers, freight forwarders, and shipping companies to import products into the US. Worked with sales, shipping, and customs to export and ship orders to international customers in Canada, Europe, and Central America. Well-versed in the international trade regulatory environment, including EAR and the Commerce Control List/ECCN classifications. Also, I have a strong working knowledge of classification and application of both the HTSUS and Schedule B.Strong practical experience in finance, procurement, and international sales, including contracts and sales agreements. Deep experience in organizing the international team\'s participation in both US government-sponsored trade missions and trade shows. Capitalized relationships with US Department of Commerce personnel to facilitate Gold Key and International Business Partner searches in Canada, Europe, Asia, and the Middle East. I have worked with the US government and NY State government agencies to support international market development in areas such as sales, distribution relationships, and procurement. Leveraged support from the US Department of Commerce, the US Small Business Administration, Empire State Development, Greater Rochester Enterprise, and NextCorps to facilitate and expand trade and international programs.I am a current member of the Upstate NY District Export Council. Also, studying towards my Certified Global Business Professional (CGBP) certification.

Education

• State University of New York College at Potsdam

  BA, Politics

  1992 — 1996

Skills

• Event Planning
• Solution Selling
• Crm
• Employee Training
• Team Leadership
• Instructor-Led Training
• Leadership
• Project Management
• Team Building
• Management
• E-Learning
• Salesforce.com
• Customer Service
• Learning Management
• Enterprise Software
• Content Development
• Program Management
• Public Speaking
• Vendor Management
• Microsoft Office
• Technical Writing
• Strategic Planning
• System Administration
• Training
• New Business Development
• Needs Analysis
• Saas
• Account Management