Katy Horner

Account Executive @SafetyCulture

Kansas City, MO, US

Customer Relationship Development:Build and nurture strong relationships with key stakeholders across existing accounts, from frontline teams to senior leadership. Serve as a strategic partner to help customers maximize SafetyCulture’s platform and drive long-term success.• Revenue Growth & Expansion:Own and exceed growth targets by identifying expansion opportunities within current customer accounts. Lead upsell and cross-sell initiatives, leveraging data-driven insights to demonstrate value and ROI.• Consultative Sales & Value Delivery:Deeply understand customers’ operational challenges and tailor solutions to enhance safety, efficiency, and compliance. Guide customers in adopting new features and best practices, ensuring they get the most out of SafetyCulture’s technology.• Product Advocacy & Enablement:Educate customers on SafetyCulture’s full suite of solutions, from inspections to training and automation. Partner with customers to embed digital tools into their workflows, fostering adoption and measurable impact.• Cross-Functional Collaboration:Work closely with Customer Success, Product, and Marketing teams to align on customer needs, resolve challenges, and enhance engagement strategies. Provide feedback to internal teams to help shape future innovations and improve user experience.• Strategic Account Planning:Develop and execute account strategies that align with customer goals and business objectives. Regularly analyze usage data, customer feedback, and market trends to drive proactive engagement and retention.By combining consultative sales expertise with a passion for operational excellence, I help customers unlock the full potential of SafetyCulture’s platform, fostering a culture of safety, efficiency, and continuous improvement.

Georgetown University School of Continuing Studies

Master of Professional Studies

Missouri State University

Bachelor of Science - BS