Katy Blanchard
Customer Success Manager @Madgex A Wiley Brand
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WORK HISTORY
Customer Success Manager @Madgex A Wiley Brand
Working directly with SaaS clients around the world to help them in achieving key commercial and non-commercial goals by analysing industry and site-specific data to identify strategic opportunities for growth and improvement. I hold strategic and commercial responsibility for a large and diverse portfolio of clients operating in a range of industries and lead on managing relationships with key stakeholders and decision makers. My focus is on proactive work to empower internal teams and external clients to secure vital contracts, deliver results, succeed in areas outlined for growth and gain the most value from the licenced product.
EDUCATION
Open University
Bachelor’s Degree, Classical Studies and Philosophy
BTEC
BTEC, Aviation
Princes' Trust
City and Guilds, Personal Development and Contributing to the Community
ABOUT KATY BLANCHARD
Customer Success Manager
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