Katy Bevan
Business Director @Michael Page
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WORK HISTORY
Business Director @Michael Page
North West, GB
With over a decade of experience, I specialise in connecting exceptional senior leaders with customer-focused organisations across the North West and Midlands. I work with businesses to recruit for operational, strategic, and hybrid roles in customer service, contact centres, and customer experience leadership.Passionate about building lasting relationships, I pride myself on understanding my clients\' needs, championing inclusive hiring practices, and uncovering hidden talent within my extensive network. Whether it’s permanent or interim roles, I thrive on matching people with opportunities where they can truly make an impact.If you’re looking for outstanding talent or exploring your next career move, let’s connect!
SKILLS
ABOUT KATY BEVAN
Customer Service & Contact Centre Leadership Specialist As Business Director for Michael Page, I lead the Contact Centre & Customer Service divisions across the North West and Midlands. While our local teams expertly manage recruitment for team member roles, I specialise in securing exceptional leadership talent.My focus includes roles such as:Contact Centre Management (through to Director level)Customer Service Leadership (Management through to Director)Customer Experience Internal and Telesales, Heads of and Management Resource Planning, Quality, Training and Support functions With over a decade of industry experience, I have a deep understanding of the contact centre world and a proven track record of matching organisations with leaders who drive success. At Michael Page, we pride ourselves on a partnership-driven approach—providing honest advice, strategic solutions, and unparalleled support in a competitive market. We’re passionate about staying connected to the industry, collaborating with the CCMA, and sponsoring the UK National Awards to keep our expertise fresh and relevant.If you’re looking to build your leadership team or explore your next career move, I’d love to hear from you! Message me directly or visit our website to learn more.#LeadershipRecruitment #ContactCentre #CustomerExperience #MichaelPage #Partnership01••••53••••••••@michaelpage.co.uk
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