Katryce Hollon
- Role
- Sr Product Operations Manager at altafiber
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Katryce Hollon
I consider myself to be a team player with an inherent knack for thinking outside the…
Experience
Sr Product Operations Manager
Feb 2023 — Present
Oversees and champions projects around business long-term strategies and overall customer experience improvement while providing operational efficiencies. Collaborates cross-functionally as the expert liaison in an effort to improve all aspects of the business both internally and externally ultimately making it easier and faster to do business with us. Responsible for the end-to-end concept, design, and launch procedures for projects or products improving operations and increasing sales.
Education
Thomas More College
Bachelor of Business Administration (B.B.A.), Management
2012 — 2015
Skills
- Training
- Project Planning
- Consultative Selling
- Sales
- Sales Management
- Time Management
- Forecasting
- Customer Satisfaction
- Military Experience
- Team Leadership
- Managing Employees
- Telecommunications
- Wireless
- Customer Service
- B2b
- Call Centers
- Cross-Functional Team Leadership
- Fiber Optics
- Contract Management
- Customer Retention
- Contract Negotiation
- Call Center
- Management
- Coaching
- Voip
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