Katrina Jagroop-Gomes
Chief Technology & Innovation Officer @Maricopa County Clerk Of The Superior Court
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WORK HISTORY
Chief Technology & Innovation Officer @Maricopa County Clerk Of The Superior Court
Phoenix, AZ, US
EDUCATION
Southern New Hampshire University
Master of Business Administration (MBA), Information Technology Management, Business Administration, Management and Operations
Bentley University
Business Administration and Management, General
Suffolk University - Sawyer Business School
B.S.B.A, Management
SKILLS
ABOUT KATRINA JAGROOP-GOMES
Visionary technology and operations executive with deep experience driving value to business bottom-line through IT innovation, process optimization, growth, and cost-savings initiatives. Background includes business leadership roles spanning IT, operations, HR, finance, and office administration in the private sector (banking, healthcare, technology), public sector, and non-profit organizations. Dedicated coach and mentor; empathetic people leader with a proven history building and leading high-performance teams to operational excellence- Rebuilt IT team and modernized technology stack to transform the performance and capabilities of the MA Gaming Commission, contributing to the launch of 2 new casinos and online sports wagering supported by a more nimble, cost-effective IT organization- Led strategic projects and change management programs to optimize value generation and operational effectiveness for all IT services and administration functions within the Massachusetts EEA- Managed 501c3 IT business operations, capturing significant operational cost savings within 3 months- Modernized higher education IT operations and technology ecosystem in collaboration with university system CIO.
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