Katrina Peterson

Beauty Analyst @Ulta Beauty

Detroit, MI, US

Meet or exceed store objectives for retail and service sales, guest loyalty, omni-channel sales, and retail shrink, as established by Ulta Beauty. Ensure exceptional guest service by providing a welcoming environment, including personalized interactions, product information, and promotion awareness. Efficiently manage customer inquiries, sales, refunds, and exchanges, while assisting with BOPIS, SFS, and in-store services. Offer makeup applications, skincare analyses, and product demonstrations to drive sales and enhance the guest experience. Schedule appointments and support in-store events to deliver an unparalleled guest experience while achieving sales objectives. Maintain in-depth product knowledge and provide detailed merchandising with a focus on maximizing product visibility and sales conversion through effective store design and product placement. Collaborate with marketing teams to execute promotional strategies and enhance brand image. Execute visually appealing displays that enhance customer experience and increase foot traffic. Ensure compliance with corporate visual standards through regular planogram updates and team training.

University of Michigan-Dearborn

Bachelor of Business Administration - BBA