Katrina Palker
Global Customer Operations Leader | Client Relations | Employee Development | Change Management | Cost Containment
- Role
- Director of Technical Service at Dentsply Sirona
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Katrina Palker
I am a transformative customer operations leader with global experience in the healthcare…
Experience
Director of Technical Service
Jan 2020 — Present · Charlotte, NC, US
Education
The Ohio State University
Bachelor of Arts - BA
Skills
- Call Centers
- Budgets
- Business Process Improvement
- Program Management
- Operations Management
- Relationship Management
- Direct Marketing
- Six Sigma
- Leadership
- Call Center
- Credit Cards
- Cross-Functional Team Leadership
- Marketing Strategy
- Account Management
- Team Building
- Management
- Strategic Planning
- Change Management
- Business Analysis
- Analytics
- Project Management
- Banking
- Risk Management
- Credit
- Process Improvement
- Performance Management
- Financial Services
- Crm
- Customer Service
- Strategy
- Customer Satisfaction
- Customer Experience
- Vendor Management
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